Mail Matters is a focused workshop that equips Refex employees with the essential skills to communicate professionally and effectively via email. It covers key aspects such as maintaining a professional tone, structuring clear and concise messages, and avoiding common communication pitfalls. This program ensures that participants can navigate email communication with clarity, confidence, and impact.

Effective communication is the cornerstone of a productive workplace. Message Mastery helps participants hone their verbal and written communication skills, focusing on delivering clear, concise, and purposeful messages that drive results. This workshop empowers employees to communicate with confidence and influence, ensuring their messages align with organizational goals and resonate with their audience.

Refex Signature is all about helping individuals project the level of professionalism and authority needed to inspire confidence in others. In this workshop, participants will explore the elements of Executive Presence - including posture, tone, and how to command attention in meetings or presentations. The program focuses on developing personal gravitas, boosting leadership confidence, and ensuring that employees are ready to step into positions of influence within the organization.

A+ Advantage is dedicated to cultivating the skills needed to build and sustain high-performance teams. This workshop takes a deep dive into team dynamics, exploring how to foster collaboration, manage conflict, and leverage individual strengths to drive collective success. Participants will leave with actionable strategies to create cohesive, results-oriented teams that can overcome challenges and achieve outstanding outcomes.

RILEy is an immersive, hands-on workshop designed to strengthen critical thinking and decision-making skills. Through real-world scenarios, collaborative discussions, and practical problem-solving exercises, participants are challenged to think strategically and make sound decisions under pressure. This program enhances decision-making clarity, encourages creative solutions, and builds confidence in employees’ ability to navigate complex challenges effectively.

The Company’s PRO Competency Model serves as the foundation of all people practices at Refex. PRO stands for People, Results, and Organization, and includes 12 core competencies that guide its approach to talent. This model is being gradually integrated across various critical talent processes including recruitment, performance management, engagement, development, and succession planning.

Launching soon, Refex PACE is a thoughtfully crafted initiative that redefines Refex’s organizational values, offering a fresh perspective centered around adopting meta-values that resonate across every touchpoint in RRIL’s value chain. Designed with a deliberate and mindful approach, Refex PACE seeks to seamlessly integrate these values into every aspect of its operations. This initiative aims to establish a unified framework for how the Company engage with its employees, customers, partners, and stakeholders, ensuring that each interaction is aligned with its core principles and drives meaningful connections across all levels of the organization..

Principled Excellence

A commitment to high performance that is always grounded in strong, non-negotiable values.

Authenticity

Emphasizes being genuine and true - fosters trust and transparency.

Customer Value

A commitment to deliver exceptional value to our customers by understanding their needs, providing innovative solutions, and consistently offering high-quality products and services. A focus on creating lasting relationships built on trust, satisfaction, and mutual success.

Esteem Culture

A core belief that every individual deserves respect, recognition, and the opportunity to grow. A commitment to foster a culture where people feel valued, heard, and empowered to do their best work.

Refex BEAT is the in-house employee engagement survey created to amplify employee voices. It enables the Company to co- create a fulfilling and inclusive workplace experience.

• Belonging
• Empowerment
• Aspiration
• Team

The survey provides insights into the heartbeat of the organization culture, helping to elevate it together.

An upcoming program focused on demystifying artificial intelligence for everyday business use. It aims to build foundational understanding and drive AI fluency across the organization.

The KMP Workshop is a high-impact orientation designed exclusively for Refex’s leadership team. Structured as a masterclass, this program equips the key managerial personnel with a comprehensive understanding of the strategic, cultural, legal, and ethical dimensions of leadership at Refex. This immersive experience serves as a foundational platform to ensure that Refex leaders are well-versed in governance, risk, culture, and performance. It empowers them to lead with purpose, align with regulatory expectations, and contribute to sustainable, responsible growth.

• Refex’s Strategic Direction and Cultural Ethos
• Duties, Roles, and Responsibilities of the Board
• Director Liabilities
• Roles of Mandatory Board Committees
• Key Enforcement Areas on SEBI’s Radar
• Human Rights Issues in Corporate Governance
• Anti-Bribery and Corruption (ABAC) Policies

Creating a safe, respectful, and inclusive workplace is a top priority. Refex conducts regular training sessions on the Code of Conduct and PoSH (Prevention of Sexual Harassment) to ensure that every employee understands their rights and responsibilities in fostering a harassment-free environment.