Career at Refex Renewables

Position Summary:

This position, “Executive- Sales,” is dedicated to Refex Renewables RSC BU and responsible for business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options. Sells products by establishing contact and developing relationships with prospects; recommending solutions.

“Executive-Sales” will be a dedicated person for a cluster/satellite/hub who should be able to introduce Refex Renewables products to potential customers and close sales. Achieve exceptional customer service and ensure that purchased products are delivered to customers on time.

The Objectives of this role include:

• Researching competing products, identifying opportunities to increase sales, and assisting in the development and execution of sales and marketing plans.
• Answer customers’ questions regarding product pricing, availability, features, and benefits.
• Assisting management in identifying viable marketing and pricing strategies.
• Contacting leads and setting up appointments to present company products.

Position Responsibility:

• Meeting or exceeding weekly, monthly, and yearly sales quotas.
• Canvassing assigned territories to present company products to potential customers.
• Assisting management in identifying viable marketing and pricing strategies.
• Demonstrating product features to customers, contacting leads, and setting up appointments to present company products.
• Completing order forms and submitting them for processing.
• Attending trade shows and other industry-related events, preparing sales proposals for potential buyers.
• Completing regular sales reports specifying the number of sales made.

Position Qualification, Experience, and Requirements:

• Graduate of any discipline, with 2-4 years of experience in Direct Sales from retail/consumer durable background
• Channel management
• Excellent networking skills.
• Strong negotiation skills.
• Effective communication skills.
• Exceptional customer service skills.

Position Summary

This position, “Hub Sales Manager,” is dedicated to Refex Renewables RSC BU and responsible for the entire sales, BD, and marketing of a particular hub and different satellites of that hub. He/She shall have the Community Managers handling each center reporting to him/her and the Sales Head of the BU.

A“Hub Sales Manager” will be a dedicated person for a cluster who should manage that particular cluster’s overall operation daily with his team. Day-to-day operations and an assigned staff within a station or hub are responsible for ensuring safe and efficient package sortation controls specific day-to-day operations within the station or hub. It is responsible for assigning and managing employees to ensure unrelated to the performance of the work involved. Solar is becoming an increasingly competitive industry and requires a mix of strategy, branding, reach, and relationships to achieve fast growth.

The Objectives of this role include:

• Community– Implement systems (which is measurable) that result in better performance of the community team
• Operations – Implement new initiatives, policies & processes to improve operational efficiency and create more robust, more engaged Co-Working communities and achieve a service rating.
• Sales & Marketing –Conduct/Arrange walk-throughs as per Customer journey and co-ordinate with Sales Team.

Position Responsibility:

• Day-to-day supervision of warehouse/ outlets, including sales, staff, stock, and resource management.
• Addressing leads that come to CRM/ERP platform within the due time.
• Delicately handle customer queries and managing budgets, maintain statistical & financial records
• Maximizing profitability, meeting sales targets, including motivating the sales team.
• Preparing promotional collaterals/ displays as and when required.
• Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
• Delegate tasks and responsibilities to the sales team.
• Act as a nodal point for all customer-related queries.
• Diligently follow up with all internal departments to ensure timely satisfaction of customer queries.
• Recruiting, training, and supervising sales executives.
• Ensuring compliance with health and safety legislation.
• Manage risks and provide inputs to the risk management team.
• Be entirely responsible for the entire sales process, starting from lead generation till converting a lead to the prospective customers.
• Be responsible for managing the procurement and logistics of solar kit for a particular cluster and understanding and procuring volumes based on prior experience.
• Should be responsible for ensuring touchpoints daily (Calls/ Direct Meets) with customers distributed based on pin codes/ areas.
• Be entirely responsible for sticking to the necessary timelines promised to the customer.

Position Qualification, Experience, and Requirements:

• MBA graduates from a reputed institution with overall 9+ years of experience and a minimum of 5 years Experience in Sales Management. Preferable background Electrical (Bachelors) discipline or any other related engineering field or MBA graduates from a reputed institution with Pure Sales Management Experience where they handled 3 or 4 salespeople for 5 years.
• Candidates from Retail Sales & Marketing (durable consumer industries) background are preferred.
• Candidates should have prior experience handling a sales team of at least 15-20 members, driving them towards achieving set targets/goals for a particular region.
• Candidates should have prior experience in handling inventory/ stock/ product management.
• A team player and ability to build relationships.
• Excellent planning and organizational skills and also Creative, innovative and pro-active.
• Candidates from retail sales companies like Eureka Forbes, LG, Samsung, Panasonic, etc. will be preferred.
• Excellent communication, planning, and organizational skills, and creative, innovative, and proactive and Should be Willing to Travel.

Position Summary

The Cluster Head is a P&L role and accountable for end-to-end in all locations mapped under Cluster, Hub, and Satellites. This role primarily aims at developing a customer base, customer satisfaction, and achieving all commitments made in business plan

The Objectives of this role include:

• Meet Cluster Targets
• Exceed customer satisfaction
• Promote Refex Renewables as a household brand

Position Responsibility:

• Develop and Implement Sales strategies.
• Meets sales financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analysing variances, initiating corrective actions.
• Establishes sales objectives by creating a sales plan and quota for Cluster, Hubs, and Satellites in support of cluster objectives.
• Maintains and expands customer base by counseling sales representatives; building and maintaining rapport with key customers; identifying new customer opportunities.
• Recommends product lines by identifying new product opportunities and/or product, packaging, and service changes; surveying consumer needs and trends; tracking competitors.
• Implements business promotions by publishing, tracking and evaluating marketing spending.
• Desire to own projects and exceed expectations, with the ability to find solutions and deliver results within a rapidly changing, entrepreneurial, technology-driven culture.

Position Qualification, Experience, and Requirements:

• Graduate or Masters in Business or Management.
• Proven sales leadership experience of more than 15+ years in a fast-paced and dynamic business environment, preferably in Renewable /Retail /Consumer Sales/Telecomm/Insurance/ HVAC/ Home Appliances.
• Strong business sense and industry expertise.
• Exceptional analytical and marketing skills.
• Ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Impeccable honestly, Strong in negotiation & Influencing skills.
• Proven ability to drive the sales process from plan to close.
• Ability to articulate the distinct aspects of products and services and position against competitors.
• Excellent mentoring, coaching, and people management skills.
• Ability to approach customers even when its uncomfortable and great ambition and desire to succeed.
• Intensely goal-oriented and high level of customer empathy.
• Should be well versed in English + local language of the territories handled (verbal and written).
• Hindi speaking becomes mandatory based on the location.

Position Summary

The sales executive will be responsible for end-to-end sales in the territory assigned. This role primarily aims to develop a customer base, customer satisfaction and achieve all business plan commitments.

The Objectives of this role include:

• Meet/Exceed sales targets
• Exceed customer satisfaction
• Promote Refex Renewables as a household brand

Position Responsibility:

• Meeting/Exceeding sales targets on a periodical basis
• Provide regular updates on the sales dashboard
• Maintaining good relationships with clients, consultants, customers & channel partners
• Track appointments, sales, customer support
• Participate on behalf of the company in trade fairs like Solar, Property, Furniture & Textile Expos for gathering market information
• Identifying leads through networks
• Closure of sales through Regular follow-ups

Position Qualification, Experience, and Requirements:

• Any Diploma in Engineering/ Bachelor’s Degree
• Proven sales experience of more than 4 years in Renewable /Retail /Consumer Sales/ Telecomm / Insurance / HVAC/ Home Appliances
• Exceptional Analytical & business skills.
• Should be well versed with MS–Office
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Impeccable honestly, Strong in negotiation & Influencing skills
• Proven ability to drive the sales process from plan to close
• Ability to articulate the distinct aspects of products and services and position against competitors
• Good Communication Skills and Interpersonal Skills
• Highly confident and customer empathy
• Should be well versed in English + local language of the territories handled (verbal and written)
• Hindi speaking becomes mandatory based on the location

Position Summary

This job role is primarily techno-commercial in orientation and holds a key position in the solar field. It is an entry-level job role with preferably good knowledge in the solar industry who can assess the customer’s energy requirements, interpret the needs, and recommend appropriate system/ solutions towards solar rooftop setups.

The Objectives of this role include:

• Customer Handling Attributes
• Solution-oriented
• Technical Sales

Position Responsibility:

• Collaborate with the salesforce and propose the optimal technical and economical solution that meets customer specifications
• Ability to understand customer technical requirements, collect detailed information of customer’s total energy usage Information: energy consumption daily, seasonally, and annually;
• Apply correct procedures to calculate customer’s total energy consumption and requirements
• Estimate the total available area and land required for the construction of foundations
• Coordinate with the operations, design, and financing team to ensure the requirement is met and information is passed to the customer

Position Qualification, Experience, and Requirements:

• Any Graduate/ Diploma/B.E./BTech- Electrical preferred
• 2-6 years of overall experience in technical sales
• Strong quantitative and analytical competency
• Self-starter with excellent interpersonal communication and problem-solving skills
• Technical Sales
• Financing schemes/ Loans/EMI related
• Customer Orientation
• Should have attention to detail
• Communication Skill (Verbal and Written)
• Self-Starter with Excellent Interpersonal Skills
• Problem-solving skills
• Analytical skills
• Should be well versed in English for internal communication & participation
• Local language proficiency good to have
• Hindi proficiency - Good to have